Esco Lifesciences Co. Ltd., is a subsidiary of Esco Micro PTE Ltd, a leading manufacturer and global provider of life sciences, medical and healthcare equipment.
Esco Lifesciences Co. Ltd. has been working with various dealers in Myanmar. Our dealers directly imports - from our factory in Singapore and Indonesia – deliver, and install our equipment.
Headquartered in Singapore, Esco Micro Pte. Ltd. has been manufacturing biotechnology equipment since 1978. Operating with efficiency in compliance to ISO 9001 and ISO 14001 - Quality and Environmental Management Systems, Esco delivers innovative laboratory solutions with the world class quality, worldwide.
We aim to provide the best service in Myanmar with our factory-trained engineers through direct hires and dealers’ service engineers.
Having our own In-House Testing Facilities, our Service Engineers have hands-on experience on every type of equipment that we manufacture. They are very well trained and are experienced before they are allowed to service our clients. Most of our Service Engineers are even qualified to service any brand of ventilated enclosures, most especially Biological Safety Cabinets, being accredited by NSF International as Biosafety Cabinet Field Certifiers.
Additionally, our dealers’ service engineers, being factory-trained, receives firsthand information and are able to experience actual training.
Our Service Team is dedicated to providing service of the highest standards. We provide timely, responsive service while meeting or even exceeding customer’s expectations.
Our passion for excellence makes Esco an Excellent Service COmpany.
Proper operation of Esco products usually requires periodic maintenance and/or decontamination in accordance with common Standard Operating Procedures and recognized laboratory safety protocols.
Decontamination is a process that reduces contaminants to acceptable levels. In biological safety cabinets, it is done to eliminate the risk of infecting the personnel with disease causing biological agents. Decontamination/fumigation using formaldehyde, hydrogen peroxide or other agents should only be carried out by trained personnel with proper knowledge and equipment.
Decontamination is also done in equipment such as incubators to eliminate the risk of contaminating samples with unwanted microbiological agents.
Every Esco cabinet is manufactured as a commercial grade product and Esco provides replacements for consumable elements as well as any component that might fail while the product is in service.
Every Esco product is shipped with a Statement of Part Numbers for Replaceable Parts. From time to time, Esco may use
components from different sources or change them after design improvements. The serial number of a product, usually located on an identification tag on its upper front side, may be used to query an on-line database to retrieve accurate part numbers.
In order to maintain consistent and safe operating conditions for any equipment, regular performance tests must be conducted.
Esco’s Validation and Certification Services can ensure that all Esco equipment is providing sufficient containment in the equipment’s work areas and a pleasant working environment for its operators.
A certified process ensures that qualified equipment is used pursuant to validated Standard Operating Procedures (SOPs). Those SOPs that are applicable to equipment and instruments are classified as follows:
Installation Qualification (IQ) document indicates that the specified equipment was received and properly installed in a suitable environment. IQ is also required for used equipment installation, equipment moved within a facility or connected to modified systems at the facility or subject to a changed SOP. IQ can be performed by the customer or Esco.
Operational Qualification (OQ) document indicates that the equipment still meets its specifications after installation in the customer’s facility. OQ can be performed by the customer or Esco, and must be performed at least annually for every equipment.
Esco provides our customers instructions on how to perform IQ and OQ for our products. Esco also can perform these services directly on behalf of our customers or arrange them through independent approved local certifiers. The availability may vary from country to country and region to region. Esco can also train customer’s employees to perform IQ/OQ as described in the Aftermarket Support section.
Esco offers in-warranty and post-warranty support for all products.
Extensions of Esco's standard warranty against defects in materials and workmanship are available. Extended warranties fix the capital cost of ownership of the product over its entire service life by eliminating the risk of failure due to latent defects.
Esco offers user training on the procedures for equipment operation and maintenance.
Operational training includes product placement, electrical connection, connection to facility air handling system, adjustment of leveling feet and locking of casters, use of Sentinel Software and pressure measurement instrumentation, cleaning, decontamination and changing filters.
Maintenance training includes the procedures used by our personnel and described above. You can assure that your personnel are prepared to deploy and use your Esco products.
Certification training is similar in scope to the training described above, and includes hands-on demonstration of the skills being taught. The use of certified personnel facilitates assessing utilization, productivity and risks of complicated or sensitive protocols. Those who complete Esco Certification Workshops will receive a certificate of attendance.
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